I was talking to an elderly ex neighbour who told me she was at the Arnison Centre last week with a friend, They were dropped off by car and decided to return home (via Durham) by bus .
They let the service 20 go by as the destination only read
via the Raintons and Houghton before asking the driver of the next 20 if he called at Durham to which he explained that he did.
Destination Displays should be updated for both directions