(17 Oct 2022, 12:56 pm)Thomas12 wrote Although many fares are still cheaper than they were a couple of years ago, it is disappointing to see fare rises again. Especially when the service on a lot of routes is substandard.
I wonder if this is something to do with the £2 fare cap being introduced in January? I assume DfT will be funding the difference in normal fares and the £2 cap.
Probably an attempt to maximise revenue from that scheme but, like many decisions over the last year or two, seems to be designed to be self-harming in the long term. Hike fares by more inflation, piss off all of your customers (who end up ditching the bus, or grudgingly pay the higher far, bad mouth the company and meanwhile aspire to ditch the bus), then a couple of months later, fares drop again thanks to the price cap - but by this time passenger numbers are far lower as those who can, have given up on GNE. For the sake of 2 months, it seems a pyschotic move from GNE towers...
And lack of notice is inexcusable. If their financial woes are so great they need to hike prices this much, they must have been aware of this coming down the line with more than 7 days notice.
I'm sure it's been asked before but are the fares on secured services set by Nexus/the LA or GNE?