RE: Reliability and cancellations
I ve used the 20 from sunderland to shields and the last twice they have changed drivers and obviuosly turn the bus off to do this. When the drivers gone to start it it just wouldn't move. on the first occastion another driver cam over and said it had to do a complete shut down which worked bt seemed to take an age! Second time was the same but driver know what to do. the bus left late on bother occasions