(29 Oct 2022, 12:12 pm)Ambassador wrote Today has possibly been the worst Saturday I can recall in aaages for Durham Road.
Buses terminating on Jackson St, the interchange is rammed and buses running not in service with minimal passengers on board.
Oh and the bloody bush is still there at Gateshead.
I did try to tweet GNE but their customer service as ever is abysmal and they have zero interest in engaging with their public.
Still waiting for a follow up for an email I sent 2 months ago.
Engagement with customers on social media seems to have gone from poor/abysmal to literally non-existent.
Not sure what the logic is there. But I can't see it doing them any favours.
Saying that, I'm sure am industry back patting award will still somehow come their way.