(05 Jan 2023, 10:31 am)Unber43 wrote https://www.chroniclelive.co.uk/news/nor...s-25863923They shouldn't need to get customers to contact them. Analysis Bus Open Data and one assumes their own systems should detect reliability problems for them!
I saw this and I read it and one thing caught my eye,
However the customer support line doesn't help when there are early or late cancellations Monday-Friday as they're only open 9-5, and all day Saturday and Sunday when there is no one to help
RE: Disruptions and driver shortages