(07 Feb 2023, 10:39 pm)Andreos1 wrote Well I'd certainly not create tasks to justify jobs. Particularly when the person responsible presumably has transferable skills and knowledge that could be utilised elsewhere within the business.
Maybe even utilised temporarily in a role which has a direct impact on passengers and in an area that has been known to be poor - such as Customer Services.

After all, it's about getting the basics right. Isn't it?

I wonder if the role of the Customer Services team will change in the recently reported restructure where 100 jobs were allegedly at risk?

There appears to have been a lot of jobs advertised recently in operations and commercial, largely replicating the structure of Arriva’s bus companies. Isn’t the current MD ex-Arriva?


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