(15 Feb 2023, 5:13 pm)DeltaMan wrote Its hard to disagree with this.
Judging from the numerous complaints I hear from friends about buses not turning up, NEXUS are blatantly turning a blind eye to the negligence of Gateshead Central Taxis. I would not want them anywhere near a regulated Bus Service if they are not cracking down on what appear to be flagrent breaches of service provision.
That's not to say there shouldn't be a regulated system. We just need a better transport authority, irrespective of partnership or franchising. After all they couldn't even do basic fare basket modeling correctly for QCS!!
I do love how when anyone has a moan about NEXUS services not turning up its Immediately gateshead central who are mentioned. I'm not saying they don't have problems but in Hazlerigg customers were getting the 342? to Kingston park as arriva were so bad and dont get me started on the numbers of GNE services that are secured by Nexus and DCC that dont turn up!