(24 Mar 2023, 2:26 pm)Jimmi wrote It feels like some transport orgs have just given up and won't take action for repeated violations of contracts, I've heard a few accounts of complaints about services not running (or running late / other issues) and feels like nothing gets done, they often tell you to complain directly to the operators which some aren't likely to take seriously.
The latter is my guess, I know of many that constantly lurk on it to find stuff to complain about, if I were to believe everything on there, then Hodgsons Coaches would only be operating the 17 in Aycliffe for about 2 days a month and others not running some days, in that case, its been no ticket machine or some tracking issue.
Has to be an IRL experience for me to even think of complaining about as I can't say what's occurred for certain if I'm unable to witness it for myself.
Absolutely. Bustimes and open data in general is great for stuff tracking, but something not tracking shouldn't be taken as non-operation. My 2A yesterday morning wasn't tracking correctly, and even showing in the GNE app as not being tracked, but it still turned up on time.
Even operators with the most modern fleet in the North East are going to have technical issues from time to time.