They could do so much more with the app and I’m sure they will once the current contract ends
Selfishly speaking I’d love to see live capacity data, would be hugely beneficial on a match day to work out if I need to walk to Harlow Green to have a hope on getting a bus not sailing past the Cannon!
On a serious note, there’s such an opportunity with social media, lner do it quite well and GNE do have a personality of sorts but the tone of voice and response style just isn’t there, they need help and a bit of expertise but I’m not sure leadership at a regional level would consider it a priority at the moment.
RE: GNE Twitter account
Wistfully stuck in the 90s