(20 Jul 2023, 7:48 pm)mb134 wrote It's the sort of thinking that's seen the industry get to where it is.
Imagine thinking so little of your customers that you think they might get confused by kids under 11 being free, but having to pay £1 for 12-21 year olds.
"got a cracking Idea, that should lead to loads of customers and will be good PR. Kids travel free over the summer"
"nah mate, can't do it. Might lead to confusion and delay"
(21 Jul 2023, 3:46 pm)Adrian wrote Was on a Stagecoach X34 earlier, and they've got a notice up advertising the same kids go free offering as Arriva.
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Two down...