(18 Aug 2023, 8:51 am)Adrian wrote "It vowed to "ensure the issue is investigated and dealt with according to our internal procedures"."
A really poor statement, and one that makes no confirmation that the driver is OK. It's of course not a rational thing to do, but it could be as the result of trauma or something else that has mentally tipped them over the edge.
Sounds like the disciplinary handbook is instead out, rather than understanding the events what led up to the incident, but maybe the internal culture plays a big part...
You are reading too much into it
It’s just a general quote to give to the press whenever there is an incident involving a driver
If a driver crashed his bus deliberately and then punched all the passengers, it’d be the same quote, as HR matters are never something that should be done via the papers