(21 Aug 2023, 8:19 pm)Unber43 wrote Its now amassed over 110K views on BBC Tik Tok PageI think it highlights something important.
Most replies either questioning the passenger saying theyve been locked in and asking after the driver nice to see.
The general public are well-aware of the amount of crap bus drivers get on a daily basis, but the vast majority respect the important job that they do.
In my opinion, operators aren't doing nearly enough to make working conditions a lot better for their driving staff. Without going over old ground on conditions, shifts, etc, which we've discussed 100x before on here, I'd bet that a rude customer is simply the trigger point or the straw that breaks the camel's back.
A lot more needs to be done, and if it was, perhaps recruitment and retention wouldn't be such a problem.
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