(29 Aug 2023, 8:35 am)wibblejunior wrote The 20 we were on towards Durham yesterday was full to the brim all the way, we couldn't even get a row of seats to ourselves until Houghton. It was very stressful for me as a passenger, I'd certainly have dreaded to be the driver of that journey.

Thats every day as far as I see. It's one of those 'temporarily' reduced frequencies that never returned....If one is late or cancelled then its a domino effect. I am guessing GNE are aware of this on all maxed out frequency vs passenger limits (size of bus). For example on X1, 4, X10, 20/20A just to name a few... 

It's a disgrace that a company is aware of this and allows passengers to 'dread' travelling by their buses because of cost saving and maximising patronage per bus or if they're not aware then thats a whole other issue...