(18 Sep 2023, 11:07 pm)logidoodah wrote 1) Mass scale research before launch to see where people want to go. This would be predominantly online via QR codes etc... posted out and alternative town/city centre welcome events possible for elderly and those who need or prefer a person centred approach.
I think this is one element to consultation, but it's single-direction. I've always found that one of the best ways to get really valuable feedback, is if you're prepared to run workshops or consultation events. Having groups of people giving feedback at once, often generates even better ideas.
It's something that I wish TNE would do with the BSIP, rather than hiding behind closed doors.