(24 Sep 2023, 7:39 am)Andreos1 wrote Prior to Covid and Brexit, I'd argue his methods in cutting salary and benefit overheads, was probably successful. Despite being morally bankrupt.
Stage 1:
Piss the loyal, higher earning employees off enough that they quit.
Stage 1.5: If stage 1 doesn't work, consider fire and re-hire.
Stage 2: Replace with cheaper, younger, naive employees with lower rates and perks.
Things have changed now and I don't think his modus operandi will work or at the very least, be as effective.
It did, however, ensure that Go Ahead, as a group, would commit to never attempt to use fire and rehire again. For a company that very much work on a federated business, it must have been embarrassing to the management team to have talks take place over their head.
You also have to ask at what cost. The company gained a reputation for bullying and intimidating behaviour, as was alleged by Unite at the time, and as you suggest, pissing loyal employees off in the process. Is it any wonder why the industry has such a retention issue?
Oh, and you can't help but have that nauseous feeling, reading the virtual back-patting between NF and Burnham on twitter...
(24 Sep 2023, 1:09 pm)Ambassador wrote I mean…I’d love someone to come on and defend this bee thing. I get why you might need to do it, but just don’t shout about it externally. Do it internally and don’t piss off your own customers
I don’t get the PR at all. Nigel is obviously more about the wider group but the amount of GNE mangement staff gleefully posting about their jaunt to Manchester is bonkers and shows they couldn’t give a toss about their own customers.
If they’re that keen to help out, plenty of cancelled buses waiting to be operated
That's the thing. We know internally in organisations that it happens, but as for bragging about it against the backdrop of 'short notice cancellations'? Wow!
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