(08 Feb 2014, 9:52 pm)aureolin wrote That's customer service for you. You're always going to get customers like that, but under no circumstances should a bad experience from one customer be handed down to the next customer. As an example, I wouldn't expect to get a mouthful of abuse calling a call centre, just because the call centre worker had a bad call previously.
Off topic a bit, my sister gets shit loads of grief in her job on the phones, she works for everybodies friend, the good old taxman
