(25 Oct 2023, 12:22 am)Coastliner700 wrote I’ve tried to contacting Nexus about missing journeys but they aren’t interested they told me to contact GCT. The one thing I would say though the drivers are all spot on and really decent people compared to others.
I've had that before. Point them to their own complaints charter: https://www.nexus.org.uk/nexus-complaints-charter
The last bullet point in the first section states that you should contact them with "Enquires or complaints regarding bus services funded by Nexus."