Companies should start doing active replacement for the rotues which have high delays, Ive suggested this for months on the 56 espeically when the metro is off and they can get upto 30 mins delays, have two or three buses (ofcs for a 12 mins service), where the new drviers can just take them and when the late drivers come in they can just park up and it will massively help with delays, tbf they should do that on a night as the 56 is tightly timetabled

To take this back to Arriva, they should be doing this on the22/23/24/X12 currently