(19 Nov 2023, 11:36 am)Adrian wrote You'd have the same perceived issue, in my opinion.
Speaking as an outsider, the root of the issue in the bus industry all seems to all come back to the 'them and us' culture that exists between drivers and managers. This, combined with a disciplinary culture, allows distrust to thrive.
You could have whatever forum you wanted, but unless you're prepared to tackle the root of the problem, your employees will never move from a position where they think you're at it/up to something.
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I do wonder if them and us is just a basic lack of people management skills and a top down pressure to ensure protocol and performance targets are made that is hitting middle and lower managers who have never been trained in anything but stick.
I’ve personally overseen the setting up of dozens of colleague forums and it is slow at first and it is a bit box ticky for a few months but once you enact real change, like the rota piece Dan mentioned, you get the buy in.
Of course the worst bit is when you don’t enact the change and a whole new management team comes in, you sort of lose that credibility.
I do believe the transport industry would be better off without a union but an equally empowered and funded colleague forum, I suspect with the latter there’d be a lot less industrial dispute