(25 Dec 2023, 9:25 pm)RobinHood wrote Given the legal document for the qualifying agreement is specifically between the two operators (GNE & Arriva) only, I'm very surprised at this.

If they do accept tickets, they are doing it off their own back. Absolutely no obligation to do so, it can't even be enforced by Nexus, as they are not party to the agreement either.

Regardless of what the Qualifying Agreement states, it is down to the tendering authority to determine which pre-purchased tickets they wish to accept on a Minimum Cost contract.

If Nexus wish to accept GNE/Arriva tickets on their secured 308 service on Boxing Day, that is up to them.

In the same way, Northumberland County Council wanted Go North East to accept pre-purchased Arriva tickets on the 43, X10/X11, X18 and X22.

I’d imagine putting customers first is their priority, and the marginal revenue loss is not as important to them.


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