(15 Jan 2024, 7:41 pm)Dan wrote Agreed.
It is much clearer than the journey simply disappearing.
GNE requested this from Passenger years ago, so implemented it as soon as they could.
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It's probably also better for folk waiting in the middle of a route, compared to using the short notice cancellation page.
Lots of folk seem to have a poor idea on how long buses take to get to their stop from the origin, so seeing the service as cancelled from their stop versus "17:30 ex Newcastle" will probably be better for passengers too.
Hopefully this is a tad more robust than the Arriva version, where buses that lose signal mid-route occasionally show up as cancelled (unless that issue has been sorted now!).