(22 Jan 2024, 12:26 pm)DeltaMan wrote The memes are a bit out of place given what the company and union put customers through only weeks ago. But, there has been an improvement for sure.

I don’t mind the memes as much as a conditioned social media user will sort of expect a company to do something these days. As tokenistic as they are…

I would be interested to know, following the head office cull, how many colleagues work in customer care. There is literally no reason for them to operate 9-5 if there’s more than 2 people. It’s just really bad management.