I don’t really buy that. Most major businesses have leaders who run operations across countries never mind counties.
It’s about having the right leader in place with the right team around them. The leader should be strategic, overseeing and owning the strategy whilst employing support teams and managers who implement it. He shouldn’t be anywhere near the day to day aside an inform. Local level management should be more than capable. The problem is seemingly GNE don’t have that level of skill under Nigel so balls are being dropped.
I don’t think the lack of investment is necessarily in stock. London buses really aren’t that amazing, they’ve just started getting gimmicks like usb etc. The lack of investment is in the network and in people hence the dispute in 2023. There’s no buy in, no local leadership and that naturally demotivates and causes performance issues.
Either that or stevie wonder is doing allocations at riverside
RE: Reintroduction of Temporarily Reduced Services Back to Original Frequency