RE: Arriva North East: Service Suggestions
Hi guys, I don't usually post on this part of the forum but today was the tip of the iceberg for me. I was waiting ages for the 7 today and Thursday and I was tracking on bustimes as well as Arriva's app, as you do. They cancelled so many buses before a bus actually came and it always seems to be around 1/2 ish they get really bad. The security guard in the bus station got a driver to ring control or something to check and they said a bus would be 10 minutes but that bus got took out of service. Ended up getting a train - ironically it was a replacement bus. Does anyone know why the 7 is particularly horrendous and why Arriva is so bad at communication?