(24 Mar 2024, 9:29 pm)nova347 wrote Probably because DCC is harsher than Nexus would be my guess.
I would actually say it’s the other way around. Nexus is usually a lot stricter on adhering to contract compliance (indeed have recently recruited for, and appointed, a Bus Contract Manager position).
In my view, it is probably more a case of different rotas - drivers on Durham work being more disciplined than those in North Tyneside. To mobilise the contracts for today, GCT would need to recruit c.15 extra drivers, which, in a pool of recruiting existing PCV drivers only, is actually quite difficult to achieve (so they probably are a bit slap dash on quality standards).
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