I think the crux of all of this thread, is it's become apparent that it's one person assuming they know what thousands of others want. 
Probably the entire reason why privatisation failed. 

Whatever happens or changes as a result of franchising, the key is to undertake in depth consultation, research and planning.
The sort of planning that helps future proof the network, meet modern travel patterns, but also allows it to be flexible and adapt to changing needs and demands.

We might as well not bother otherwise. 

Oh and we need to have a shake up of those involved. 
Having experience as anything other than a driver within a local operator or having any connection whatsoever with the 10% club would instantly exclude a candidate if I was sifting through the CV's.