(30 Jun 2024, 11:19 pm)Ambassador wrote Do they not operate the wheelchair guarantee anymore?
Which I assume is one of the commercial team piggybacking you to destination?
It's part of the charter: https://www.northeast-ca.gov.uk/passengercharter
"An easy access guarantee: a taxi will be provided or cost covered where a bus is unable to accommodate a customer with a disability, who would usually be accommodated."