Just realising a key thing Arriva need to do with their fleet is improve the communication available with drivers.

It was interesting when the x22 arrived late at Great Park today, the driver got off to contact the depot by phone to see if he was required to turn back at Regent Centre or continue to town. It's actually good to see Arriva being proactive like that today, I've never seen it since Jesmond closed and they couldn't change things at Haymarket. But surely they need to invest in a better system than drivers stopping and having to make calls.