(14 Feb 2014, 9:24 pm)Tom wrote What I was saying is that passengers would rather have a bus turn up than none at all- And some good points there.
In some cases, but certainly not all.
The same sort of thing can be applied to Arriva or Stagecoach...
It is snowing, and Betty is waiting for the bus. It is dark, and the destination displays on vehicles are frosted up and illegible.
Betty usually gets a small bus home - something like a Solo. She has become accustomed to this vehicle type. A bus approaches, but it is a double decker rather than a small bus. Betty assumes it's a different bus service and lets it go straight past her.
Betty now has to wait for the next bus to appear.