(30 Aug 2024, 9:00 am)XQ Zero wrote The late Saturday evening journeys have been retimed.

Thanks for pointing out what has changed. What an absolute dogs dinner the Q3 timetable has become!

There is a nice, straightforward headway on evenings Sunday to Friday, but Saturdays are completely different with an abysmal headway which no customer is going to be able to remember nor understand.

I am a firm believer that headways on an evening should be kept as close as possible all week long, as bus users on an evening tend to be fairly regular customers who remember that their buses are due at x minutes past each hour.

I appreciate demand levels are higher on a Saturday evening (which is probably why there is a different timetable on Saturday evenings - I dare say GNE are running that commercially unlike the rest of the week), and the number of pedestrians as well as congestion in Newcastle City Centre is far worse, but there is no excuse for not working with Nexus to create a clockface headway which works best for both parties on secured and commercial journeys, which is kept the same all week long.

Blindly following real time information data to create a timetable is not acting in the interests of customers.