(31 Aug 2024, 10:18 am)Adrian wrote Even the Sunday-Friday timetable is odd. From 7pm, you've got the following gaps between buses from St Peters Basin: 25min, 35min, 60min, then 30min for the rest of the evening. I've no idea how they've ended up with a random gap of an hour around 8pm.
I've also noticed that on Sundays, the short Q3 from St Peters Basin only runs as far as Pilgrim Street (19.52, 20.52, 21.52, 22.52) and start at Market Street East. Monday-Friday, the 19.10 runs to Haymarket, then the 21.52 and 22.52 only as far as Pilgrim Street and starts Market Street East. On a Saturday, all the shorts run to/from Haymarket, except for the 23.22, which ends at Pilgrim Street?!
The customer may as well be stood spinning the wheel of fortune, predicting where their bus departs from this time.
Saturday is completely bonkers, and you're right, no customer is going to remember that. What's more likely to happen, is they'll go out for a bus that they've just missed, get pissed off by it, and end up using another form of transport. Then the bus loses out again, thanks to bad management.
Is this the product of having commercial meetings on VOR deckers? Service design that is nothing short than crackpot! I don't know who they're developing this timetable for, but it's as sure not the customer.
Are these some of the first changes implemented by the new Head of Commercial with a history of wrecking networks in Aberdeen?
Timetables that make no logical sense are to be expected if that is the case.