(04 Nov 2024, 1:37 pm)lewisparker1509 wrote Won't go into too much detail but I put in an email to Nexus regarding the 18 between Four Lane Ends and Walker last Sunday, and they replied saying the 18 is "not contracted by Nexus" and they "cannot investigate commercial services".
Is this true or is it just Nexus staff either trying to treat people like they're stupid and take the heat off themselves or their staff genuinelly have no clue? And if they are paying for the 18 and lying about it, what would the best way to dispute this? One of things I hate most is liars, and I will fight with any liar to prove them wrong as it is imoral.
I'm not trying to be spitefull or anything towards them and I hate to be an actual male Karen, but like I said, it's a different story when it comes to lying throught their teeth. I want to make 100% sure that me thinking the 18 is a Nexus paid service before I start playing the "you're a liar" card.
Yeah it is a fully contracted service by Nexus.
Whoever responded to your email is probably not lying deliberately - it's more likely that they just don't have a clue. I've found in the past Nexus staff are generally incompetent.