For me they've just merged several routes together to make them more commercially sustainable than what they are in there current format however the changes offer no benefits to customers travelling with Go North East in the Sunderland/South Tyneside areas from what I can see.

I do think the changes to Service 2 have been required for some years as never seen the point of the 2A however again Go North East have failed with this change by dropping the frequency to a "Minimum Service Level Frequency" of Every 20 Minutes. This will likely result in Buses being full and standing and not operating to the scheduled timetable and this a scenario already playing out on the Coaster 1 & Voltra 53/54 in Gateshead, you'd think the higher ups at Go North East would learn from such mistakes by rectifying them but again they continue to make even more mistakes.