(14 Dec 2024, 3:43 pm)R852 PRG wrote How did they do the job beforehand? With respect, while I know you do a hard job, what you're excusing is a skill issue.
Because the old machines had the fare stages on a single screen with a single button press for each stage, and everything was with cash. Now you have to individually select a fare stage and scroll down a big list of irrelevant fare stages on a different page to everything else. It is possible, it's just not worth the hassle or the time. Not to mention some of the less tech savvy people working as drivers struggle with the tech. You can call it a skill issue, but dismissing it as such doesn't save the time it takes for people to actually navigate the machines.