(02 Jan 2025, 12:25 am)F114TML wrote Another issue is how do you communicate this to the passenger who flatly refuses to accept even some responsibility without saying or implying that they have insufficient funds?
I had someone with a dodgy concessionary pass which wouldn't scan. He blamed the ETM. When I challenged him and asked why it was scanning everyone else's just fine, he said it's the machine.
Engine off and paper out o’clock.
(02 Jan 2025, 12:18 am)Storx wrote Not sure whether Ticketer have a fix, but I believe the issue is with people picking up pre paid cards, ie Monzo etc and then using contactless and getting tickets but then the bus company never getting the funds as the bank declines it when they eventually take the money (can't take it on board due to lack of connection). The QR code wouldn't fix that.
See: https://www.bbc.co.uk/news/uk-england-so...e-66300786
QR codes fix the weekly ticket issue which was listed.
In terms of the payment collection from banks, I’m assuming that issue has been sorted as the last reporting I can find anywhere is from 2023 (and only seemed to impact specific operators). From what I can tell online, companies now just instantly blacklist the card if payment can’t be taken. FWIW, Monzo isn’t a pre-paid card.