(02 Jan 2025, 1:34 pm)Andreos1 wrote Watched a lad in an urban supermarket walk past the security guard, grab something and walk straight back out the other day.
The security guard knew exactly what the lad was doing. Wasn't worth his time, energy or safety stopping him.
Sounds like it's not worth the supermarket paying that security guard either by that account!
(02 Jan 2025, 12:25 am)F114TML wrote Another issue is how do you communicate this to the passenger who flatly refuses to accept even some responsibility without saying or implying that they have insufficient funds?
I wouldn't necessarily assume this is always the case. Certainly my 'main' credit card has been declined on Stagecoach for as long as I remember and has never been anywhere near it's limit. It isn't always that the customer has insufficient funds and potentially more either the fault of the card issuer, or the transaction process. I've always just used another card or cash but if it was my only card as it could be for some, it would be a complete ballache.