(12 Feb 2025, 11:52 am)Ambassador wrote Want to hang around a bus stop with your loved one?
Treat her to the smell of damp condensation and vapes?
Then GNE have the offer for you.
This Valentine's Day, we're offering 50% off an All Zones DUO ticket! ?
For the bargain price of £6.50, you and your loved one get unlimited travel across the North East.
To get this sweet deal, just enter 'LOVE50' at checkout using our Go North East app!
? Haven't got our app? Click below to download it.
This offer is valid on 14.02.2025 only.
You'd have to have a severe dislike for your partner to subject her to that.
Shall we get a taxi? Nah, let's get the bus for £6.50. One may turn up eventually, and I'm sure you don't mind sitting in that restaurant after a downpour and having had the cold hit you.
It's almost as if there's a complete disconnect between Commercial, Marketing and Operations. Whilst I'm sure it'd be a great and well-received offer normally, it's completely nonsensical to do it when they've an inability to get buses on the road.
They'd be better off investing time in communicating to customers suffering through this madness, and looking at some kind of initiative to regain the trust of their (former) customers.