(19 Feb 2014, 9:54 am)Dan wrote I know a depot manager and a few weeks ago he asked why a specific vehicle had been allocated to the wrong service all day without being changed to be met with, "I don't know."
Higher management are incredibly peeved by the matter and I've referred to a new scheme in place which is to try and prevent the wrong allocations in the past..
Laziness of depots.
New scheme is definitely a good thing and will hopefully prevent customer confusion. Other depots are also guilty of this - Washington previously with South Tynes and WSS MPDs for example.
Laziness of depots is concerning and it beggars the question of why it wasn't managed sooner, and whether an adequate PMR system is in place.