Here's a weird but annoying one that I've had feedback through Colleague Insight groups this week
The X39 is now running ahead of schedule due to light summer holiday traffic - this means it's about 5 mins early (longer in some cases)
The bus is either stopping at TyneMet College or the stop near the Walls End Pub to hold time - which seems sensible in a normal world - but when Cobalt is one stop away - you're not going to pick up any passengers and you're terminating in Cobalt - just comes across as incredibly annoying to commuters who'd much rather get into the office and settle at their desks
RE: Reversing the decline in passenger numbers
Wistfully stuck in the 90s