I think the whole thing is being overblown to be honest.
At the end of the day, the route is closed due to an emergency situation and these things happen. In the last 48 hours there has been talk of emergency evacuation plans for residents on that corridor. The last thing emergency services need are public buses on the road as well.
It's not throwing in the towel or giving customers a bad service. It's just sometimes sh1t happens and as a passenger you just have to lump it sometimes. This is one of those rare occasions.
RE: Redcar depot