(Yesterday, 11:01 am)PH - BQA wrote All bus companies rely on overtime to cover their 'normal service', if you think they don't you're living in dreamland.
Sickness? Overtime. Holidays? Overtime. Disciplinary action? Overtime. The list goes on.
There's no excuse for not having enough staff to run a service - at all.
There's a difference between relying on it to cover short term issues (which isn't an issue - requiring an extra board due to issues out of their control being another reason) and needing overtime to run the service since you've not got enough drivers (big issue). Stockton and Whitby both being very much in the second camp right now and they're not the ones either as it's been blighting GoNorthEast and Stagecoach aswell.