(29 Sep 2025, 5:14 pm)PH - BQA wrote It's mental. I've had a few friends visit from elsewhere in the country this year, and every single one of them have said "so I just tap on right?" when getting on a bus to town - only once have I been able to say yes, when using an ANE service. It's crazy how far behind every other large operator Stagecoach and GNE are in this regard.
For punctuality alone it should surely be top of their priority list. I got an Arriva service straight home from the midweek night match last week, and I spent significantly less time in the queue while boarding that than I usually do in the queue at Eldon Square for my Stagecoach bus home from work. The Arriva driver was instructing everyone to tap on/off (but most seemed to know the score by now), versus the process of issuing everyone with a ticket to their various stops on Stagecoach.
I can understand Stagecoach, but there is no excuse for GNE. Even Konectbus had a version of Tap on tap off with Google Transit Cards.
GNE, bottom of the pile