(02 Oct 2025, 7:29 am)NEtransport wrote They are genuine missing journeys, and when reported to Nexus you get the same response of an operational issue. Nexus don’t seem to really care from what I gather.
When you look on bustimes, you can see the same bus that was operating an earlier service appear on a different route so don’t assume it’s anything to do with breakdowns. Assume either the fleet isn’t big enough, or they don’t have enough drivers.
It's certainly one or the other, been only one bus tracking on the 40/40A/41 in Durham the last few weeks.
I've noticed quite a few instances where a machine is tracking on one service for a few hours, then suddenly nothing is, but then about an hour or so later, that machine is tracking again on a different service, example being a Strata was tracking on the 520 in Houghton but around 13:00 it disappeared and reappeared on the 168 less than an hour later (168 had not tracked prior to this today), seen other extremes such as something tracking on the 71 to be replaced by nothing for a few hours before something else randomly appears which has been tracking on something like the 35 earlier in the day.
I was made aware of a post on a local Facebook group complaining about the reliability of service 35 recently, suggesting that buses weren't turning up or where vans with no clear indication it was running the service.