(19 Feb 2026, 6:04 pm)Kimlfixit wrote Why do they keep winning contracts? 

Either Central Taxis are no worse than any other operator or Durham County Council and Nexus don't have processes in place to manage poor performance

They just put the cheapest bid in. We know Nexus don't care, they consulted on withdrawing a service (think it was the R1) because of low passenger numbers. The passenger numbers were low because it was so unreliable, as in there were days it didn't operate at all. GCT won the contract back.