(Yesterday, 11:02 pm)PH - BQA wrote Baffling how these morons are still employed.
The quicker that UK Bus realise that the people who drove the standards at Arriva NE into the ground over the last few years aren't magically good at their jobs now DB are gone, the better.
As already mentioned, the local teams don't control the website or app. They simply provide the data.
The shortcomings are unfortunately due to a poor central function who clearly don't understand how their regional teams need things to work.