(1 hour ago)Shrek wrote I always thought there would be changes, but the posts you made always read as if it would finish Arriva in the area which is where I, and I suspect others disagreed with you. It's sensible now that Arriva have data on how the line is going, to make adaptions to the network to suit it. There's potential for growth for them if they do it right.
The issue is that, as per previous, the people running this operation don't know how to get it right.
The cut to the X22 is expected, they've barely ran for the best part of a year, the X21 is the surprise - and they've made that decision without any data from Bedlington Station.
Ultimately they've only themselves to blame, the complete mismanagement of drivers and vehicles has put the writing on the wall. The Northumberland Line will, obviously, have taken people away from both services - but I'd think an equal (or larger) amount of people have binned off the bus given the shocking reliability of it.