(08 Apr 2026, 8:41 pm)Adrian wrote Picking on them? I've made an observation based on the buses I used yesterday. If Arriva, Stagecoach, Lothian of Derwentside or any other operator served the route I needed to travel, I'd make a similar observation. 

If a global company the size of the Go-Ahead Group has allowed itself to hit the bottom of the list for support with a supplier, then they need to be managing that relationship better. 

I don't use buses regularly enough to notice patterns or trends nowadays, which is why I posed the question, but for 5361 to have the same broken screen for 5 months is unacceptable.

(Yesterday, 5:55 am)Kimlfixit wrote 5 months is unacceptable. Given the law is effectively active now, I'd hope operators are including broken NSA as part of first use checks so that things like that are picked up more quickly as for all the will in the world, I doubt customers would report it.

But there are genuine supply issues across the industry as those operators less prepared than others are eating up supplier bandwidth.