(08 Apr 2026, 4:28 pm)stagecoachbusdepot wrote Appears from FB posts that Northstar are taking some stick around issues affecting the 18 in Newcastle. I'm not sure the level of engagement back from the company in the comments is the best approach from what appears to be a particularly vexatious complainant. The length and defensiveness of replies from Northstar while understandable isn't a great look, and takes me back to heyday of GNE socials replies. Hopefully things will improve and/or Nexus will look at the timetabling issues that the roadworks seem to be creating. Pretty sure in the past in similar situations they have reouted away from affected areas and used local shuttle bus approach to avoid leaving communities stranded which could be an option here if the long term temp lights are causing the havoc quoted.It would also help if they served BT Call Centre correctly too. I've seen a few just u-turn at the first roundabout rather than coming into the actual call centre and a few just not come up Salters Lane at all. There's also this one driver who refuses to wait at timing points. Both of which I've complained about and gotten no reply.
RE: Northstar