(19 Apr 2026, 11:23 pm)NEtransport wrote Yes, rubbish. There’s no reason why the company couldn’t have put a new timetable or details of which services are missing St Peter’s Basin alongside the post.

You keep having a dig at Stagecoach but it was a lot better than the current service!!

I’m not having a dig at Stagecoach at all.

I’m just setting the record straight for the Stagecoach fanboy club that the exact thing they criticise Northstar of, Stagecoach did the same.

Admirable it may be that Stagecoach were willing to offer additional resource with a fourth bus and driver to keep running services more reliably, we should not forget that this is the reason why the issues are so bad today. It has masked an underlying issue that the timetable is not realistic nor achievable within the allotted resource of the 3-PVR contract.

Better contract management would be to make the contracting body aware of the issue, so they could take action in partnership with the operator.

It is clear Northstar wants to run services on-time, and is going to an exceptional amount of effort to do so. Indeed the company has a legal obligation to do so, as part of the undertakings on its Operators Licence. Above all else, the company has an exceptional record for good customer service, with next to no complaints in two years, until this point. Suggests the company isn’t the issue here, and there’s only one thing that can improve the situation.