(24 Feb 2014, 7:40 pm)aureolin wrote And cost cutting isn't unique to transport operators. We read about redundancies every other day in the news. All because of cost cutting. It doesn't make it right, but they're paid to maintain a target profit margin.

I've often thought about this when responding to complaints on here regarding various matters...

I think some of the decision making of our transport operators is not all down to the operators concerned, but their bosses. Stagecoach North East management may completely agree with some of the points we've raised in regards to running services off-peak for passenger convenience, but Mr. Souter and co. may think completely differently, and make Stagecoach North East face cuts so that overall group profit levels aren't harmed.